FAQ

  • Our current processing time is 3-5 business days to create every order.

    You will first receive an order confirmation when placed,

    then a shipping confirmation so you can track your pup’s happy mail!

    We are accepting custom orders request. Please contact us for further details.

  • Please visit our Size Guide to help measure your pup properly.

    Every product is homemade and therefore we are unable to accept returns or exchanges at this time. We appreciate your understanding.

    Please contact us if you have concerns with your order and we will do our best to make it right.

  • All domestic packages ship USPS First Class or Priority Mail.

    Woof Good is not responsible for lost or stolen packages.

    Should your package claim delivered but has not arrived, please contact USPS directly. For any reason should your package be returned to sender, the customer is responsible for all applicable postage fees. Please use our Contact form and provide your email, order number, and tracking number so we can issue you a separate shipping invoice. Shipping invoice must be paid by the customer prior to the package's reshipment.

    We ship worldwide!

    However, we cannot guarantee that you will not be charged any customs taxes or duties.

    Woof Good is not responsible for paying those fees.

  • Do you love Woof Good and want to promote our products and earn rewards? Now you can!

    Our Stylish Ambassadors receive:

    • A free Welcome Gift with your first order

    • 20% off to enjoy yourself

    • A unique code to share with your followers (Once that code gets used 5x, you receive a free item!)

    • Featured on our IG & website

    • Early access to all of our seasonal releases

    What are the requirements?

    To be honest, we want to make this program fun for everyone so we don't have many rules! We simply expect our ambassadors to wear their Woof Good goodies with pride, share their ambassador code, and engage with our social media. It’s that easy!

    ​To apply, please fill out the form below. You will find out if you have been accepted within one week's time! If approved, you will receive an email with further setup instructions. As always, feel free to contact us with any questions!

Join The Pawty!